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Help! Need to get in touch with Slimline mufflers.

Discussion in 'Giant / Scale RC General Discussions' started by Snoopy1, Jul 2, 2019.

   
  1. Snoopy1

    Snoopy1 640cc Uber Pimp

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    I seem to be having difficulties getting in touch with Slimline. Sent them some money at the beginning of April for some parts. Just cannot get in touch with them phoned them no answer and emailed them several times no reply. Need some help get in touch with Slimline or let me know if they still exist.
     
  2. AKNick

    AKNick 150cc

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    All I found was this on the website:
    Store Hours: 10-4 MT
    Call: 480.282.7710

    orders@slimlineproducts.com


    Did some digging, and it seems Bill is can be hit or miss. . . Makes great products, but can be flaky from time to time. I'd make sure you call him during the MST time zone at his posted hours and maybe you'll connect? Seems very unprofessional to me not to answer a single e-mail or phone call to a paid customer. Hope you figure it out and don't have to submit a CC claim.
     
  3. Snoopy1

    Snoopy1 640cc Uber Pimp

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    Done all of the above but no luck that is why I was asking if someone could help. Will try for another 2 weeks and start some sort of CC hope not but we will see.
     
  4. It is disappointing how some companies with long and sterling reputations are letting us down.
     
  5. Snoopy1

    Snoopy1 640cc Uber Pimp

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    Tried to phoning them again to day now you can not even leave messages anymore. So all I can say is if you need something from them get in touch with them first before you do anything.
     

  6. AKNick

    AKNick 150cc

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    Easy now Canada! It’s the 4th of July, ain’t nobody open today! Ha ha
     
    Snoopy1 likes this.
  7. Yeah. They might be on vacation this whole week. Try again on Monday.
     
    Snoopy1 likes this.
  8. Snoopy1

    Snoopy1 640cc Uber Pimp

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    Will do. Thanks
    But let’s not forget this has been going on since the beginning of April.
     
  9. Snoopy1

    Snoopy1 640cc Uber Pimp

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    Well boys eventually got a hold of someone at the company. They said that my orders will be shipped within the next 5 days. Looks promising. Will keep everyone up to date.
     
    pawnshopmike likes this.
  10. Snoopy1

    Snoopy1 640cc Uber Pimp

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    Just phoned him again and he answered the phone and will ship out the products I ordered
     
    AKNick and pawnshopmike like this.
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