Okay, I reached someone on the phone. I'll put a posistive spin on this. What they lack in customer service skills, they must make up for in OUTSTANDING airframes... I hope. That was just an awkward conversation.
In all fairness, I read an article recently about how difficult it is getting to find skilled workers in China. They want more money. It is getting difficult to get the quality and quantity. That is going to mean that the vendors are going to have to eat some profit, get tighter on warranty claims or charge more.
I'll have to send a picture of the cowl and the order number to info@3d... They're not going to want the old one back, so I can continue the build, get the balance right, maybe get it up in the air while I wait. They'll have to back order the cowl, so I'm expecting it will take a while.
The question I was trying to get answered before was how long a wait for a 71" AJ Slick. A couple of weeks ago they said 6 or 8 weeks. I'm sure they are hurting for stock in general right now.
In all fairness, I read an article recently about how difficult it is getting to find skilled workers in China. They want more money. It is getting difficult to get the quality and quantity. That is going to mean that the vendors are going to have to eat some profit, get tighter on warranty claims or charge more.
I'll have to send a picture of the cowl and the order number to info@3d... They're not going to want the old one back, so I can continue the build, get the balance right, maybe get it up in the air while I wait. They'll have to back order the cowl, so I'm expecting it will take a while.
The question I was trying to get answered before was how long a wait for a 71" AJ Slick. A couple of weeks ago they said 6 or 8 weeks. I'm sure they are hurting for stock in general right now.