Ive been disapointed with hightech ive had two fail and spectrum servoes junk lately ive been using bluebird and power hd no problems great servoes half the price they all including hightech are made in china so im just looking for constant reliability and great performance i have a friend in fla. and he uses bluebirds in his 200mph+ jet and has been using them for 3 years now and they still work like new
Hi Michael,
Hitec servos are manufactured in our own proprietary manufacturing plants in the Philippines, the gears inside of every one of our servos also come from one of our own proprietary manufacturing plants in South Korea. We do not manufacture servos for other brands, nor can other brands contract our manufacturers, we have exclusivity on every product with a Hitec badge on it. Because of this, we are able to keep the quality control extremely tight.
Hitec prides ourselves in manufacturing the highest quality servos in the hobby market and with over 100+ servo models on our lineup, a vast distribution system throughout the world, competition level pilots like Kim Quenette, Gernot Bruckmann, and many others I can't name all using the product, as well as specialized industrial type servos (not available to the hobby market), you can rest assured we have the means and the knowledge to manufacture a quality and reliable product. I dare say we manufacture more servos than any other servo manufacturer in the world and because of this you are bound to see more failures with Hitec servos. There isn't a problem with the design of the servos, it's simply because they are so overly saturated in every aspect of the hobby that you are bound to see a failure. Hobby grade electronics are not immune to failure and I will be the first person to willingly and openly admit that fact
The fact that you have had multiple servos fail in what I presume is the same application is a direct indicator that the servos were likely used in the incorrect application. This is not to say you are the direct cause of the failure, but what it is saying is that it probably wasn't the right tool for the job. We see this all the time, and generally the conclusion is that the knowledge of the application was just not there, either due to poor communication by the manufacturer of the aircraft or ill recommended advice. Either way, a quick phone call or email to us would have you pointed in the right direction as far as servo selection for your particular application.
We also fully stand behind our product with an industry standard 2 year warranty on all of our servos that covers manufacturer defects. About the only thing we can't cover is water damage, so unless your servos went for a swim, then we can probably help you out with them. If you ever have a Hitec servo failure then please don't hesitate to reach out to us, we are always at the ready M-F 8am-4pm PST.
http://hitecrcd.com/support/warranty-service
Hitec servos are a quality product I firmly believe in and that is why I choose to put them into my own personal aircraft. I am not obligated to run the product in something I spend my own dime on, but I willingly do so because I know that the performance and reliability is there and they bring out the best qualities in every aircraft I fly.