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Exactly the kind of people that they were dealing with. It is to bad that a few people will cause good companies to close their doors.
I don't think I'm really at liberty to divulge the whole situation but Joe had his hands completely full aside from ZDZ, which is partly why he passed ZDZ on.
Long story short, I somehow mixed up one of my 24T spline output shafts with a 25T output shaft that was sitting on my desk. I have a 25T EF arm that fit right on which has the same mounting holes as the SWB, so crisis averted for now.