November 05, 2018
Aeroscale parted ways with Kolm Engines
Kolm engines are no longer offered through Vogelsang Aeroscale due to recent changes in Kolm sales and service philosophy.
As you may or may not know by now there is new ownership at Kolm, there is a new company in place as well as new management. And new management made decisions which are not compatible with how we do service around here, how we stand behind our products.
Hence we are no longer available as a dealer and service center to Kolm and neither will our service specialist Julian Mashburn.
All warranty claims unfortunately need to be addressed directly to Kolm first, should you not receive the help you expect then be so kind and contact us and we will see how we can figure this new situation out.
We are here to help, as always, but as of now our possibilities have become limited.
Kolm did guaranteed us that we can purchase spare parts from them in the future, for which we thank them, hence we should be able to assist our original Aeroscale customers with service at least.
But they do deny all existing customers warranty through their former dealers as of now.
https://www.aeroscale.shop/blogs/news/aeroscale-does-no-longer-carry-kolm-engines