I was in the LHS looking at the radio. Let me just say it not easy really to get an honest opinion of the radio in the short time that I was in the store. We had to reboot the radio several times to get it going and waiting for the screen to come up seemed like it took forever. Once it did I tried to program some very basic stuff and I was struggling. If I could have it in my hands for a couple of hours my opinion may change.
Sounds like every new radio I have ever played with. I'm pretty sure getting used to the navigational menus is the hardest part of any radio. I went from a Futaba 72Mz to a 7C, 8FG, and not the 18SZ each one programed differently. Before I purchased the 18SZ, I held a 18MZ at a LHS, it was surprisingly heavy for all the plastic. I have played with an Aurora 9 which was very intuitive and ergonomic, and plenty of spectrum radios for club members. I always thought the spectrum platform was easier than Futaba to be honest... although they both have their quirks just like any brand. I own a Dx6 for my BNF planes but rarely use it. I don't think I'll ever buy an upper class Spectrum radio just personal preference. I've heard the start up took a while on the Xi12.
Out of all the new radios on the market, I'm more excited with the MZ-32. I really like Graupners involvement online in the RC community and they seem to listen and adapt to the modern radio capabilities and user needs. I think that is a big plus.
With that said, the more I use my 18SZ, the more I like it. Learning cure is tricky with all the features and can be a kill joy. I have so much money wrapped up in Futaba gear, and am more than pleased with the rock solid link I get with the radio, and it all makes it hard to switch if I ever wanted too. I'm just happy Futaba USA kicked into gear for US sales and service when Hobbico went under, I think so many people were scared they switched and thus created a surplus of used gear on FG classifieds. Been able to pick up some stuff for a reasonable price which is nice.