AKNick
640cc Uber Pimp
Just placed my first order with McMaster-Carr... Somehow it got screwed up and they shipped it 2nd day air to Alaska... it was some Viton Fuel tubing and some screws for almost $40... ouch. Contacted them immediately and said whoaaahhhh! catch that sucker before it leaves the warehouse! too late , I told them this was my first order and was never intended to ship $70 worth of goodies for $40. (they don't provide actual shipping costs unless requested).
Seeing that there was distress on my end they said it would have been $12 Priority Mail, and they'll refund my entire shipping cost.... Umm what? I said just bill me the PM shipping? They said NOPE! This one is free on us, but next time here's how you should do it (additional Comments; Priority mail quote).
I'm blown away! They have gained a repeat customer and I'm already exploring the site more for what appears to be their unlimited supply of endless products available. Talk about a happy customer!
BTW The Viton Fuel tubing P/N 5119K41
Seeing that there was distress on my end they said it would have been $12 Priority Mail, and they'll refund my entire shipping cost.... Umm what? I said just bill me the PM shipping? They said NOPE! This one is free on us, but next time here's how you should do it (additional Comments; Priority mail quote).
I'm blown away! They have gained a repeat customer and I'm already exploring the site more for what appears to be their unlimited supply of endless products available. Talk about a happy customer!
BTW The Viton Fuel tubing P/N 5119K41