3dmike
640cc Uber Pimp
Planes, long range guns and a recording studio gets pricey real quick too
Recording studio? How cool man! Anything I've heard before?
Bipenut53
150cc
I have to say that I a very happy with the service that I have received from Horizon Hobby. A year and a half ago I bought a Spektrum DX-18 from a private party. I got a descent deal with him, although he had a scratch in the display lens that he tried to polish out and all he did was put a bunch of tiny scratches in it with the polish and what ever he was using as a rag or whatever. Didnt take away from the transmitter other than it bugged me. At the last of the season I started having an issue with the rudder stick. The transmitter would seem like it would loose calibration on the rudder stick and the rudder of whatever I was flying at the time would start shaking back and forth until I did a re calibration of the transmitter then it would be fine for a while. It got to the point when I had to re calibrate the transmitter about every third flight. So I filled out the service request on the Horizon Hobby site and priority mailed the transmitter in this past Monday. They notified me that they received it yesterday. I got a phone call from the tech this morning and said he had to replace the left side gimble and its pots and that they were going to do that for free!! (I did tell them I purchased it from a private party up front) and they replaced the display lens for me as requested. I did have to pay for that, so I asked how much the bill was...... Came out to 40 bucks and that included shipping back to me!! I said that I would really like to have it priority mailed so I could set up my new plane with it and that I would gladly pay for the added cost..... They upgraded it to priority 2 day mail for free!! I will have the transmitter back on Saturday!!! 6 days from the day I mailed it in and for 40 bucks!!! Way to go Horizon Hobby!!!!
Bushwacker
3DRCF Moderator
Yup I like Horizon always a good experience with those guys.
