horton
50cc
Guys, I will address these concerns here once. I do not want this thread to go off topic any more. Has there been hiccups with our customer service in the last year? Yes, it is something I think we are doing a much better job? Yes. Frankly, I was surprised the number of guys that stopped by the booth at the WRAM show to tell me how good our products are and how great our customer service is. If you read the internet, 3DHS hates all it's customers. We are still a customer oriented company. Nothing has changed with this. As I have said before, email is the best way to contact us. We are on the phones all day, but also have other tasks to do during phone hours.
Frankie, I certainly appreciate your comments. But, I would also like to point out the concerns you mentioned were addressed and taken care of, were they not? I remember working with you regarding a gift certificate.
RCGuy, thank you for the response. As I said, we go to these shows to meet our customers and I am sorry we did not have that opportunity.
Frankie, I certainly appreciate your comments. But, I would also like to point out the concerns you mentioned were addressed and taken care of, were they not? I remember working with you regarding a gift certificate.
RCGuy, thank you for the response. As I said, we go to these shows to meet our customers and I am sorry we did not have that opportunity.